Privacy Policy

Vision Flying Training Institute ("Vision," "we," "our," or "us"), operating as part of the Vision Group of Institutions, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websitevisioninstituteofaviation.com, inquire about or enrol in our courses, or interact with us in any other way.

By using our website or submitting your information to us, you consent to the practices described in this policy. Please read it carefully.

1. Information We Collect

We may collect the following categories of personal information:

a) Identity & Contact Information

• Full name, date of birth, gender, nationality
• Government-issued photo identification (Aadhaar, Passport, PAN)
• Residential and correspondence address
• Email address and mobile/phone number
• Emergency contact details

b) Academic & Professional Information

• Educational qualifications and mark sheets
• Previous aviation training records, ratings, and certifications
• Employment history relevant to course enrolment
• Medical fitness documents required for DGCA-regulated programmes

c) Regulatory & Compliance Information

• DGCA licence numbers and application references
• Class 1 / Class 2 medical reports (where applicable)
• Biometric data used for facility access control
• Background verification records

d) Financial Information

• Fee payment records and transaction references
• Billing addresses linked to payments
• Bank account details for refund processing (we do not store full card numbers)

e) Technical & Usage Information

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on site, and referral source
• Cookie and session data (see Section 8)
• Information submitted through enquiry and contact forms

2. How We Use Your Information

We process your personal data for the following purposes:

• Enrolment & Training Administration — processing applications, issuing admit cards, tracking course progress, and issuing certificates.
• Regulatory Compliance — fulfilling obligations under DGCA, ICAO, and other applicable aviation regulations.
• Communication — responding to enquiries, sending course updates, schedule changes, and important notices.
• Fee & Payment Processing — managing fee collection, issuing receipts, and processing refunds.
• Security & Access Control — maintaining the safety of our campus, facilities, and online systems.
• Legal & Audit Obligations — retaining records required under Indian law or regulatory frameworks.
• Marketing & Outreach — sending promotional material about our programmes, only with your consent and with an easy option to unsubscribe.
• Website Improvement — analysing usage patterns to improve the functionality and content of our website.

3. Information Sharing & Disclosure

We respect your privacy and do not sell or commercially trade your personal data. We may share your information only in the following circumstances:

• Regulatory Authorities — DGCA, ICAO, or law enforcement agencies when legally required.
• Service Providers — trusted third-party vendors (IT support, payment gateways, auditors) who process data on our behalf under strict confidentiality agreements.
• Affiliated Institutions — other entities within the Vision Group of Institutions for operational and administrative purposes.
• Airlines & Employers — only with your explicit written consent, for placement and recommendation purposes.
• Courts & Legal Proceedings — when required by a court order or other lawful authority.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted via our website
• Role-based access controls limiting data access to authorised personnel
• Firewalls and intrusion-detection systems
• Regular security audits and vulnerability assessments

No method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected:

• Training & certification records are retained indefinitely in line with aviation regulatory requirements.
• Enquiry and contact form data is retained for up to 2 years from the date of submission.
• Financial records are retained for 7 years as required under Indian tax and accounting laws.
• Website analytics data is retained in anonymised or aggregated form.

When data is no longer required, it is securely deleted or anonymised.

6. Your Rights

Subject to applicable law, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete information.
• Deletion — request erasure of your data where it is no longer necessary for the purposes it was collected, subject to legal obligations.
• Withdraw Consent — withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing.
• Object — object to certain types of processing, including direct marketing.
• Complaint — lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details in Section 10. We will respond within 30 days of receiving a verifiable request.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or payment gateways. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. Cookies used include:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing cookies — used to deliver relevant advertisements (only where consent is obtained).

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

9. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent. If you believe a minor has submitted information to us without consent, please contact us immediately and we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the revised policy.